I have had my share of computer problems with my current computer (not suggesting that Dell is necessarily a poor computer assembler, mind you). Other than high school computing studies, I have had no formal training in maintaining a computer, so I usually need to end up experimenting when something goes wrong. Without further ado...
The Problem:
World of Warcraft's latency would be satisfactory when first logging on, but would increase over time, eventually causing WoW to disconnect.
Background Information:
- Any link along the (very long) connection between the server and the client can act up and delay data packets, causing excess latency.
- The theoretical maximum speed of Wi-Fi is 54Mbps, though during actual operation it normally attains a maximum of ~30Mbps.
- Wireless signals are more susceptible to interference than electrical impulses along wires. Sources of interference for Wi-Fi's 2.4GHz frequency band include microwave ovens, cordless telephones, baby monitors, Bluetooth (though its frequency hopping reduces the impact), amateur radio stations and other Wi-Fi access points.
- Wireless signals can be blocked or reflected by metal, concrete and water.
The Circumstances:
- My Internet connection was ADSL1 between ISP and modem, then Wi-Fi between modem and computer. The same unit performed modem, wireless networking and Ethernet functions.
- The connection speed for the Wi-Fi wireless network (wireless) was set to automatic.
- There were several other wirelesses nearby that the router detected. Other than the microwave oven, there were no other possible sources of interference.
- There was a mirror between the router and computer.
The Experience:
- I first tried isolating the link in the chain which was causing the problem. Instead of connecting to the router wirelessly, I wired to it under Ethernet. There were no latency problems using this configuration, so the wireless must have been acting up.
- Next, I tried identifying the problem with the wireless and fixing it. To identify the other wirelesses as sources of interference, I moved my own wireless to a vacant channel. To identify the microwave oven as a source of interference, I compared network performance during its operation and outside of its operating time. To identify the mirror as a source of interference, I tested the connection while it was removed. None of these were conclusive.
- In the end, I tried capping the wireless' speed at 24Mbps. WoW did not lag out anymore!
Implications:
- The wireless was struggling to support WoW at the automatic speed setting!
- Setting a higher speed will make the signal more vulnerable to data corruption.
- You cannot fully trust a computer to do your work for you.
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